Jun 16 2009

Why Clean Rooms Are Required For Data Recovery

Published by admin under Data Recovery

NASA's Glenn Research Center cleanroom.Image via Wikipedia


Different users have different views about what the Clean Rooms are and why they actually are important for data recovery. Fundamentally the Clean Rooms are safe and controlled laboratory environments, which are designed to avoid minute airborne contaminants that could be dust or even pollen.

For data recovery firms, the Clean Room is a necessary asset as hard disk repair needs exceptionally clean and secure working conditions. The airflow in Clean Room is completely clear. The Clean Rooms are also free from other harmful environmental factors as humidity, ESD (ElectroStatic Discharge), smoke, high temperature (viz. due to direct sunlight) or pressure.

The Clean Rooms are divided into different classes. With every class limiting permitted different number of dust particles per cubic meter and the maximum size of dust particles. Thus the Class 1 Clean Rooms allow maximum 1000 particles for each cubic meter.

The Clean Rooms are mainly used in semiconductor manufacturing, pharmaceuticals, hard drive recovery companies and biotech industries. The data recovery firms use Clean Rooms to ensure protected environments for storage media internals as hard drives and SSDs (Solid State Drives) in order to avoid further damage to disk internals that actually store the data viz. hard drive platters.

Why are the Clean Rooms necessary for physical Data Recovery?

The hard drive internals specifically hard disk platters, are extensively susceptible to damage from dust particles once opened. Even a microscopic dust particle could damage the sensitive platters and may separate the stored data for life. To avoid these situations, Hard Drive Recovery companies use Clean Rooms.

Hard drive technique continues apace with the drive being able to store a large amount of data but it becomes more compactly packed on disk platters and the possibilities of further damage are high. So, it would be better to find out a trusted and experienced Hard Drive Recovery company with high standard Clean Rooms and send your hard drive to it.

Along with a certified Clean Room, absolute and timely hard drive recovery also needs expertise of skillful and experienced data recovery professionals. Thus, you should send your hard drive to a data recovery company that has a team of trained and qualified recovery specialists.

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Jun 10 2009

Data loss due to problem in Security System

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STOP error messages in Windows NT based operating system (Vista, 2003, XP and 2000) primarily occur due to software or hardware corruption. Some software issues that might result in STOP error message are installation of a corrupted device driver, internal security issues, file system corruption and software bugs. After a STOP error message appears, the system becomes unbootable making all the data saved in the hard drive inaccessible. In such situations, a perfect solution is to restore the data from an up-to-date backup. However, in case of no backup availability or backup falling short of restoring the required data, an advanced data recovery application comes to rescue.

 

As a practical case, you encounter the below error message when you attempt to start your Windows based system:

 

“STOP: 0×00000029 (parameter 1, parameter 2, parameter 3, parameter 4)

SECURITY_SYSTEM”

The four parameters in the above error message differ due to system’s configuration.

 

Once the above error message appears, the data saved in the hard drive becomes inaccessible. Furthermore, you encounter the same STOP error message each time you attempt to boot your system.

 

Cause:

 

The above error message primarily occurs under any of the below two situations:

 

1      Some problem in internal security system of your computer

2      Device driver is corrupted

 

To avoid the occurrence of the above error message, you should always install the latest hardware drivers in your system.

 

Resolution:

 

To resolve the above STOP error message and access the data, you will need to take these actions:

 

1    Remove the new hardware (especially the chipset and video drivers) and reboot your system

2      Increase the RAM (Random Access Memory) and disk space of your system

3      Confirm the compatibility of the hardware and drivers by using Microsoft Hardware Compatibility List (HCL)

4      Select Last Known Good Configuration option while rebooting your system

 

However, if all the above measures fail to resolve the issue and the data still remains inaccessible, then you need to use advanced data recovery software. These data recovery applications employ advanced scanning methods to recover lost data from a formatted hard drive. Built with intuitive user-interface, automated recovery procedure and powerful features, these applications are as easy-to-understand and implement.

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May 24 2009

Windows XP Shutdown Issues

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Windows XP is considered as a reliable and secure operating system. But at times, you experience certain difficulties while trying to shutdown Windows XP based computer. One of the reasons behind such behavior of Windows XP is hard disk damage or file system corruption. In such circumstances, it becomes essential for you to reformat or reparation the hard disk and to restore lost information from backup. However, if data backup appears to be corrupt or invalid, Data Recovery Tools can recover the lost or inaccessible files.

 

Consider a situation, where you click to shut down your Windows XP system and it shows one of the following symptoms:

 

  • You receive an error message related to a file or service
  • Your computer system stops responding

 

Cause

 

A Windows XP computer shows above behavior due to the following causes:

 

  • Faulty file or service
  • Device driver issues
  • System or program file problems
  • Incorrect CMOS (Complementary Metal Oxide Semiconductor)/BIOS (Basic Input Output System) settings
  • Hard disk or file system damage

 

Solution

 

To solve this problem, you need to take these steps:

 

  • If you receive an error message pertaining to a file or service, you need to follow these methods:

 

1     Check the specific file or service listed under one of the tabs of msconfig.exe (Start > Run > msconfig). You need to turn off this file or service by unchecking it.

2      If you can’t find the file or service listed under msconfig.exe tabs, then it might be the case of improper removal of a program or Windows component. To solve this, you require reinstalling it and then removing it properly using Add or Remove programs tool.

  • If you observe that your computer stops responding whenever you try to shut it down, follow these steps:

 

1     Try to shut down after booting the system using the Safe Mode option

2     If the problem persists, it can be a device driver issue. You can use Device Manager to examine and solve the same.

3     Next, you can use System Restore or Last Known Good Configuration option functionality.

4      If the same problem keeps coming back, try to perform an in-place upgrade of Windows XP that is repair the corrupted Windows installation.

5      Check for one or more improper CMOS/BIOS settings.

6      If you still experience that Windows is getting stuck while shutting down, run chkdsk utility through Recovery Console to determine and correct file system issues. If it fails to fix them, you need to reformat or repartition the hard disk and use your recent data backup to restore the lost data. In case of backup problems, you can use Disk Recovery applications.

7     If chkdsk can’t access the hard disk, contact a Data Recovery company for help as your hard disk might be damaged.

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May 19 2009

ATAPI Hard Disk Corruption Issues

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Designed for Windows XP computer hardware logoImage via Wikipedia

ATAPI (Advanced Technology Attachment Packet Interface) is an interface that enables your computer to support optical drives as CD-ROM, tape drives and other similar devices. ATAPI adds to the controlling power of your computer so that the basic IDE interface and controllers can be used for other device types, like CD-ROM and tape drives. But at times, you observe serious hard disk issues while using ATAPI hard disk in Windows XP. The hard disk metadata information gets corrupted. In such situations, you need to use your recent data backup to restore the lost files. However, if you discover that the data backup is not up-to-date or corrupt, you need to scan your hard disk with Data Recovery Tools for salvaging the lost files.

 

As a practical scenario, if you are using an ATAPI hard disk that is larger than 137 GB in size, you might observe one or more of the following symptoms:

 

  • You choose to resume from hibernation and the computer restarts instead
  • You encounter issues while starting, shutting down or restarting your computer
  • You notice hard disk corruption when you choose to enter in hibernation or standby mode
  • You experience problems while running programs and saving or opening documents
  • An unrecoverable Windows error occurs and you experience hard disk damage when Windows writes a memory dump file

 

These issues are specific to Windows XP (Home Edition, Professional, Home Edition SP1 and Table PC Edition).

 

Cause

 

There are two particular reasons for the above issues:

 

  • When ATAPI driver writes memory dump or hibernation files, it doesn’t use 48-bit LBA (Logical Block Addressing)
  •  For a large and  48-bit LBA enabled hard disk, flush cache command is not issued when you enter Windows into standby or hibernation mode

 

Solution

 

To solve the above problems, you can practice the following solutions:

 

  • Use the CHKDSK command to diagnose and repair the hard disk
  • If the problem continues, you can reformat the hard disk and hence refresh all metadata information. You need to use your recent data backup to restore the lost files. When the data backup is damaged or unable to offer required information, you need to use Data Recovery Software. With high-end scanning algorithms, these Data Recovery tools can provide you safe recovery in all logical data loss scenarios.

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Apr 28 2009

Missing or Corrupt ntoskrnl.exe file

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In Windows NT based operating systems, ntoskrnl.exe runs as a critical process in the boot-up cycle of your computer. It is the kernel image for operating system and is responsible for system services like memory management, hardware virtualization. ntoskrnl.exe corruption primarily occurs due to operating system malfunctioning, unexpected system shutdown, malicious software like virus (w32.bolzano and variants) and more. Two foremost hazards that you might encounter after corruption of this file can be unbootable computer system and data inaccessibility. In such circumstances, the best way to recover your inaccessible data is by restoring it from an up-to-date backup. However, if no backup is available, then you need to use advanced Data Recovery Software to comprehensively recover your data.

 

In most cases, you might encounter any of the below error messages after ntoskrnl.exe file is either corrupt or missing:

 

“<windows root>
System32\NTOSKRNL.EXE is missing or corrupt”

Or

“Windows NT could not start because the below file is missing or corrupt:

Drive Letter:\WINNT\System32\Ntoskrnl.exe”

 

One of the above error messages can appear during system bootup. To resolve the issue, you will need to recreate ntoskrnl.exe by using these steps:

 

1.      You need to firstly insert the Microsoft Windows XP CD.

2.      Reboot your system. Next, press any key to boot from the CD.

3.      Press R on the Microsoft Windows XP setup screen to enter the Recovery Console.

4.      Enter the administrator password (if any).

5.      Use the following command:

      expand d:\i386\ntoskrnl.ex_ c:\windows\system32

6.      Type Y and then press Enter to overwrite the file.

7.      Type exit to reboot your system.

 

However, if you still receive any of the above error messages, then you will need to go for clean operating system reinstall. A clean reinstall will erase all data from the selected hard drive partition. To comprehensively recover and restore your lost files and folders, you will need to use powerful Data Recovery tools.

 

Such utilities ensure absolute recovery and restoration of data from a formatted hard drive partitions. These utilities use advanced scanning methods to perform absolute Data Recovery. With rich graphical interface and user-friendly documentation, these Data Recovery Software serve as self-explanatory applications.

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Apr 20 2009

“UNEXPECTED KERNEL MODE TRAP” Error Message in Windows XP

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In Windows XP operating system, a STOP error can be caused due to various software issues as operating system file corruption, file system damage, driver issues, malicious software like virus or worm infection etc. The STOP errors can also be caused by hardware problems as motherboard chipset failure, faulty memory modules, hard drive problems etc. STOP error results as unbootable operating system and inaccessibility of data. To restore the lost data, you should use an updated data backup. However, if you have not created any backup or backup falls short of providing the required data, you should use efficient Data Recovery tools to recover lost data.

 

Consider a practical example, where you encounter the below STOP error message, when you attempt to boot your Windows XP based computer:

 

“STOP 0×0000007F (UNEXPECTED_KERNEL_MODE_TRAP)”

 

After the error message appears, data saved on the hard disk becomes inaccessible. In addition, you encounter the same error message each time you attempt to restart your system.

 

Cause:

 

The above STOP 0×7F error message occurs when a trap in the Kernel mode is caused by any of the below reasons:

·        Low-level hardware corruption like corrupt Random Access Memory (RAM)

·        Mismatched memory modules

·        A malfunctioning computer motherboard

·        Software corruption like File system damage, Operating system corruption etc.

Resolution:

To resolve the above error and access the data, you should follow these steps:

  • Test the system RAM by running diagnostic software provided by the computer manufacturer. Replace the RAM that is reported as corrupted.
  • In case of motherboard corruption, get the motherboard replaced.
  • If you are overclocking the speed of your processor, set it back to the speed at which it is designed to run.
  • Consult the hardware vendor for any updated hardware drivers and/or BIOS updates.
  • Try swapping or removing controllers, cards or other peripherals from your system.

 

However, if all the above procedures fail to determine the problem and you again receive STOP 0×7F error message, then you should reinstall the Windows XP operating system. A clean reinstall of Windows XP operating system will completely erase all data from the selected partition. For absolute recovery of lost data, you should use powerful Data Recovery Software. These utility software incorporate advanced scanning algorithms to completely recover your lost data from a formatted hard drive. Such Data Recovery tools provide simple user interface that makes them easy-to-understand without sound technical knowledge.

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Apr 13 2009

Resolving Fatal System Error at Windows XP Startup due to Norton GoBack

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Norton GoBack enables you to save the changes made upto 8 GB on your hard drive. This Windows based disk utility enables you to revert back the disk drive to a particular safe point. It also enables a user to restore older versions of files and to browse the previous states of whole hard drive. However, after installing this application, when you restart your system, you might receive an error message. Once the error message appears, the system gets halted and becomes unbootable. In such situations, if you have not created an updated data backup on a different drive, you need to go for Data Recovery Software to extract your files.

 

As a practical instance, you encounter the below error message after you install Norton GoBack software on your computer and then restart your system:

 

“C000021a (fatal system error)
The session manager initialization system process terminated unexpectedly with a status of 0xc000003a (0×00000000, 0×00000000)”

 

Cause:

 

The above error message mainly occurs when you have installed Norton GoBack software on your system and it is present in the boot sector. The user encounters the same error message each time he attempts to start his computer.

 

Resolution:

 

To resolve the above problem and access hard drive data, you need to disable Norton GoBack and uninstall it. You can not disable or uninstall Norton GoBack in Safe Mode. For complete uninstall, you need to follow below steps:

  1. You need to restart your computer system.
  2. During the startup process, press space bar to access GoBack’s menu options.
  3. Enter the option for Disable GoBack when prompted and then allow the computer to complete the startup process.
  4. Click Start, and then click Control Panel. In Control Panel, open Add or Remove Programs.
  5. In the list of installed programs, select GoBack and click Remove.
  6. Finally, follow the on-screen commands to completely uninstall Norton GoBack.

However, if you are unable to uninstall Norton GoBack by following the above steps and encounter the same error message at Windows XP startup, you need to reinstall the operating system. A clean reinstall of Windows XP operating system will result as complete loss of data from the Windows partition. In the absence of updated data backup, you need to use advanced File Recovery application to recover all files and folders after Windows reinstall. Such Data Recovery utilities employ advanced scanning methods to recover and restore lost data from a formatted hard drive. These user-friendly utilities provide interactive interface, which makes these applications easy-to-understand without prior technical knowledge.

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Apr 09 2009

Firmware Corruption and Data Recovery

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In general terms, firmware is the set of instructions i.e. program that is embedded on an electronic device and controls it. For hard drive, this is a program that is built into it and keeps control of it. It is meant to run the hard drive as per the logic required. It is simply defined as software on hardware. It is a software program which is found on PCB (Printed Circuit Board) flash memory. The typical functions of firmware include configuring hard drive while startup, interacting with hard drive’s components while working and correctly powering down hard drive. If the firmware gets corrupt, hard drive will become inaccessible. In the absence of data backup, it causes data loss and Data Recovery service becomes necessary.

 

While the firmware is corrupt, the system can not access hard disk data. As the nature of the issue is, the corrupt firmware needs to be reprogrammed by low level programming techniques. These techniques usually require experienced programmers.

 

The symptoms of hard disk corruption differ as per the extent of damage.

 

  • If the extent of damage is high, BIOS may fail to recognize such hard drive.
  • In case of partial corruption, system may run slow or hang while booting.

 

 

Low-level reprogramming of firmware is the solution to correct the issue. Data Recovery experts affirm that it is a safe procedure, if done properly and by following the proper guidelines. Such failed hard drives need to be checked through suitable procedures that include safe dissection of hard drive in Clean Rooms. Clean Room surroundings give an appropriate lab environment that is completely free from moisture, dust, ESD (Electrostatic Discharge), high or low temperature and pressure etc. It is meant for environmental problem free work routine so that the sensitive disk internals remain safe.

 

Hard Disk Recovery is performed for extracting data in other cases also that can be mechanical or electronic failures. Data in such cases is recovered using definite procedures, which involve replacing the damaged internals and applying careful and technical data extraction processes. Recovery service is the solution in each physical failure case.

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Apr 06 2009

Error Message after installing Windows XP on a Windows Vista system

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The dual boot systems enable you to use features of two different operating systems on a single computer system. A user can install two different operating systems starting from the older one. It is preferred to partition the hard disk first and create at least two partitions. However, problems might occur when you install an older operating system like Windows XP on a Windows Vista system. In such situations, you receive an error message at system startup and data saved in the hard drive becomes inaccessible. If you have not maintained any updated data backup, you need to use advanced Data Recovery Software to access the data.

 

Consider a practical scenario, where a user has a Windows Vista based system and he installs Windows XP on a different partition. After the installation process is complete, when the user restarts the computer, he encounters the below error message:

 

“A disk read error has occurred. Press CTRL+ALT+DEL to restart.”

 

The user receives the same error message each time he restarts the computer system after pressing CTRL+ALT+DEL key combination. After the above error message appears, the data saved in the hard disk becomes inaccessible. The main cause of the above error message is that the user has installed a version of Windows that is older than Windows Vista. The problem arises because the Setup process in the previous version of Windows attempts to overwrite the boot sector on the main Windows Vista partition.

 

Resolution:

To resolve the above error and access the data saved in the hard drive, the user needs to follow these steps:

  • The user should install earlier Windows XP on the primary boot partition.
  • Then the user needs to install Windows Vista on a new partition.
  • If the user wants to start from more than one Windows operating system, install the earliest version of Windows first, and then install the later versions in their order of release. Here, the user needs to firstly install Windows XP operating system and then Windows Vista operating system.
  • The user needs to install each operating system according to the standard installation procedure.

To access the data saved in the hard drive, the user needs to use powerful Data Recovery applications. Data Recovery Software employ effective and high-end scanning methods to recover and restore inaccessible data from hard drives.

 

Stellar Phoenix Windows Data Recovery is the foremost Data Recovery utility that fulfills all the requirements of providing absolute and systematic File Recovery. It is supports with FAT16, FAT32, VFAT, NTFS and NTFS5 file systems. It is compatible with Windows Vista, XP, 2003 and 2000. This recovery utility supports more than 300 file types.

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Mar 26 2009

Guidelines to Choose Best Hard Drive Recovery Software

Published by admin under Data Recovery

If you require salvaging your precious data that you have lost from your computer hard drive, then you should go for best Hard Drive Recovery solution to get your lost data back. There are various types of software packages available that can help you in such cases.

The very first thing that you should do is to find out the extent of damage. The modern Data Recovery software are very easy to use. It involves simple installation procedure, self descriptive graphical screens and detailed documentation.

If you are not sure about the Hard Drive Recovery, you should opt for assistance from hard drive experts that provide professional service to recover your lost data in almost all data loss situations. Such expert service is also required when your hard drive develops physical issues related to internal components like read/write head, actuator arm, platters and more.

However, in several cases, you will need Data Recovery software to simply find out your missing, lost or inaccessible files that go missing due to logical hard drive failure like operating system crash, file system problems etc. The logical failure could also occur due to accidental hard drive format operation, partition or volume corruption, MBR corruption, bootloader issues (as in Windows Vista), virus infection and spyware issues.

When a file is deleted from your computer hard drive or any other storage media, it actually does not get erased from the media. It still exists on the drive but can not get accessed because the index entries of the file are deleted and thus the operating system can not access it. Hard Drive Recovery software can simply and effectively recover these inaccessible files in most of the cases.
In order to have accurate Data Recovery, you should always use high quality software. A mistake like overwriting the disk may make your data completely irretrievable.

Hard Drive Recovery software may vary from operating system and file system combination. You should always opt for software that supports recovery from your combination of operating system and file system. For example, if you are using Windows XP Professional with NTFS5 file system partitions, you should ensure that the recovery software is compatible with both the Windows version (that is XP irrespective of the edition) and file system (with file system version) . For desired results, always opt for the solutions offered by a reputed and experienced recovery company.

Stellar Information Systems Limited provides the number one set of robust Data Recovery software to retrieve your lost data in almost all logical data loss situations. These software are available for Windows, Mac OS, Linux, UNIX and Novell Netware operating systems and support all their corresponding file systems.

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