Archive for September, 2009

Sep 30 2009

How to Solve LSASS System Errors in Windows?

Published by admin under Data Recovery

LSASS (Local Security Authority Subsystem Service) is a Microsoft Windows process that serves as the Local Security Authentication Server. The file performs tasks, like enforcing system security policy, handling password changes, verifying users logging onto Windows system or server, creating access tokens, and writing to the Windows Security Log. When you try to access the computer, the file checks the provided identity information for validity. If you forcibly terminate lsass.exe process, you lose all accounts. At times, a lsass.exe system or application error makes the computer unusable to operate. You computer might enter a reboot loop without permitting you to access the stored data. If all the recommended solutions fail, you might need to perform a clean reinstall of Windows. Since it deletes all the data, you need to use to restore it using an updated backup or a powerful Data Recovery utility.

For instance, you might come across the below symtoms with your Windows based computer:

  • Error “The system process ‘C:\WINDOWS\system32\lsass.exe’ terminated unexpectedly with status code -<status_code>. The system will now shut down and restart.”

  • An lsass.exe error causing system to reboot continuously

  • You try to change the password but fails with an lsass.exe error

Cause

A Windows computer exhibits the above behavior in any of the below conditions

  • Authenticated user group doesn’t have required Apply Policy and Read Permission in order to access GPO applied on domain system.

  • Your computer cannot get user authentication token from server.

  • Your computer is infected from Sasser worm, , corrupt or missing configuration file or registry entry

Solution

You need to apply the following measures to isolate the described system behavior:

  • In case of permission issues, you should grant the required permissions to the default domain policy

  • As your computer starts after reboot, immediately click Start → Run and then type shutdown -a to prevent it from restarting

  • Start the computer in Safe mode and scan it using an up-to-date antivirus program

  • Install all the Windows updates available

  • If the problem persists, repair Windows installation or perform a clean Windows reinstall

Clean Windows reinstall causes data loss, thereby compelling you to restore from backup. If no suitable backup is present, use a data recovery software to restore it. Data recovery applications serve as advanced and safe utilities using high-end scanning algorithms to locate and restore missing data. These tools are perfect partition recovery software.

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Sep 24 2009

Windows 7 RC Unbootable After Installing Test Updates

Published by admin under Data Recovery

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Windows 7 Release Candidate (RC) is a test-version of Windows 7, the latest release in family of Windows operating systems by Microsoft. When you use it, the problems encountered are recorded and sent to Microsoft for making desired changes. A Windows 7 RC based computer system might fail to boot for several reasons and leave your data completely inaccessible. Among other reasons, you might experience Windows 7 boot issues after installing test updates. However, to restore the data thus lost, you should use the last good backup. On occasion, restoring from backup might not work as it is incomplete or damaged. So, to cope with such problems, it is suggested to use a data recovery software that supports Win 7 RC and allows perfect recovery of lost data.

For instance, suppose that you use a Win 7 RC based computer system. You install few test updates for Windows 7 RC (for example, KB970421 or KB970424), After this, when you try to boot the computer, it goes to ‘Startup Repair’ and gives the below error message on screen:

missing or corrupt ndis.sys”

You cannot access the data stored thereafter.

Cause

The test updates corrupted Windows 7 RC installation. One or more Windows system files are corrupted.

Solution

Following are the solutions that you need to consider to fix the discussed issue:

  • Try to boot the computer is Safe Mode. If this works, you can start command prompt as an administrator to run sfc /scannow command. The command can repair and fix system file corruption issues.

  • If this fails and the problem persists, you need to perform a clean re-installation of operating system. Since the process deletes all the existing files and folders of primary partition, you should use your backup to restore them.

On occasion, you cannot restore from the available backup. Such situations necessitate you to use an effective data recovery utility to recover seemingly irrecoverable data. data recovery software are high-end applications based on the fact that data once deleted can be recovered until overwritten. These tools serve as suitable partition recovery products with advanced features and options.

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Sep 23 2009

Windows Hangs at Startup Screen and Safe Mode Fails to Boot

Published by admin under Data Recovery

A common Microsoft Windows logo (1992-2000)Image via Wikipedia

You might run into several Windows boot issues for the reasons like infected system drivers, virus infection, missing or corrupted Windows system files and others. To help fixing such problems, Windows includes some tools and Recovery Console commands. But if neither of them works, you will need to repair your Windows installation or ultimately, remove it to install a new one. If you experience data loss in such situations, you are suggested to use your backup or scan the disk using a commercial Data Recovery Software.

To illustrate, consider that you use a Windows based computer system. You experience that when you start your computer, it hangs at Windows startup screen and fails to boot. When you try to boot the system in Windows safe boot, it executes the below files and the process halts:

multi(0)disk(0)rdisk(0)partition(1)\WINNT\System32\ntoskrnl.exe

multi(0)disk(0)rdisk(0)partition(1)\WINNT\System32\hal.dll
multi(0)disk(0)rdisk(0)partition(1)\WINNT\System32\BOOTVID.dll
multi(0)disk(0)rdisk(0)partition(1)\WINNT\System32\config\system

Further, when you try to boot the system using Windows boot disk, it gives NTDETECT failure error and you cannot access the data.

Cause

Among other possible reasons, few of them are:

  • One of the primary boot files, like MBR, Boot.ini, is damaged

  • You computer is infected from virus that has replaced the Bootvid.dll file required by Windows to display graphical image

Solution

To solve the existing issue, you can consider applying the following steps:

  • Insert the Windows installation CD and boot the computer using it

  • Press any key when prompted to start from CD

  • Pres ‘R’ to start Recovery Console when the Setup starts

  • Select the target Windows installation

  • Specify the administrator password, if any

  • The command prompt will appear. You can then execute appropriate repair commands like Bootcfg, Fixboot and Fixmbr

  • Type Exit to exit the Recovery Console

If this doesn’t help fixing the described Windows boot problem, try repairing or reinstalling Windows installation. When you perform clean Windows installation, you lose data that can be restored from backup. But if no good backup exists, use an efficient data recovery utility.

Data recovery software are safe tools that are primarily designed to recover lost data from a logically crashed disk. Using high-end scanning algorithms, these tools prove to be reliable and powerful Partition Recovery products.

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Sep 05 2009

Data Recovery From “ Trojan-Dropper.Win32.Agent.albv” Malware Infected System

Published by admin under Data Recovery

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Such as computer viruses, malware encroach upon your computer system causing several issues wherever this malicious code pleases, so you are not completely sure about what’s happening. These programs sometimes cause big damage to the file system, operating system, stored files, applications and other system resources. The most popular and destructive example of malware is “Trojan-Dropper.Win32.Agent.albv.” It might cause serious damage to you Windows computer and results into critical data loss situations. In these critical circumstances, you need to go for data recovery solutions to retrieve lost, missing and inaccessible data.
Information about Trojan-Dropper.Win32.Agent.albv malware
This highly destructive malware was first detected on 29 March, 2009. This 23552 sized program has a very malicious impact on your computer system. This malware copies executable file as given below:
%WinDir%\system\svhost.exe
This malicious program edits the Windows registry and adds a link to executable file svhost.exe as shown below, in order to ensure that the executable file is executed on startup.
[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
“WSVCHO” = “%WinDir%\system\svhost.exe”
This malware also affects the external storage devices such as external hard drive or flash drive. It copies an executable file in the root of the removable device with file name as “wlan.exe.” It also creates autorun.inf file in root directory of every storage device that would launch executable file every time when you open the infected device.
This malevolent piece of code affects your entire system and ultimately cause data loss. To prevent such situations from being occurred, you should use anti-malware software. When your system gets infected by this malware, you can go for malware remover tools. These applications are able to search all of the malware infected files and remove them.

When the malware remover removes the file or the file gets deleted due to system data structure corruption, data loss occurs in both cases and require hard drive recovery to be resolved. This is the case of logical failure and recovery is possible through third party applications.
These applications are known as data recovery software. They use high-end scanning mechanisms to methodically scan your damaged hard drive and retrieve all of the data from it. The partition recovery software come equipped with interactive and simple graphical user interface to enable easy recovery.

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